Unable to save data in RTMaps (video, audio, vector, kml)

Hello,

I am using multiple sensors to collect video, audio, gps position and a vector of several data. The data viewer and image viewer displays the data, meaning the components are working. However, the data is not being saved to the directory. Only one mp4 file is created with 1KB size while I am saving video from two cameras. The kml file size is also 1 KB. The csv file where I wanted to store the vector data is of 0 KB. How do I fix this issue. This had happened once a long time ago, but it got fixed (not sure how). Can anyone please help?

Hello,

This had happened once a long time ago, but it got fixed (not sure how).

Which OS and RTMaps version are you using ?

On Ubuntu, this could be a permission issue on the folder you are trying to record into.

Only one mp4 file is created with 1KB size while I am saving video from two cameras.

Usually, (permission issues aside) this is because of how the recorder’s input is configured.

RTMaps displays in its console if there is an error with the codec or any other setting.

Could you share the console output ? Or an rtmaps log ?

To activate the file logger :

Open the “Window > Extensions Settings” configuration window, then go to the “File Logger” tab

Check the “Enable logging to file” option, then configure the following options:

File name: the path to the log file. e.g. X:\\rtmaps_logs\\rtmaps.log

Append date to file name: if you enable this option, then RTMaps will add the engine's timestamp to the log file's name. e.g. X:\\rtmaps_logs\\rtmaps_20171108_153054.log

Verbose level: the type of messages that should be logged

Save as default: by default, the file logger options will be reset when you exit RTMaps. If you want these settings to persist between RTMaps launches, then you should click on the "Save as default" button

Load default: Loads the previously saved logger configuration (if any)