Disappearing viewer


I transfered a diagram from one Windows to another
Everything looks fine except when I run the diagram I can’t see any viewer.
Their windows seem to be open they are just not rendered on my screen.

Can you help ?


Do you have the same screen setup on both PCs?

Let’s say that PC A has two screens and PC B only one.
You created your diagram on PC A, placed the viewers and while running the diagram you moved the viewers to your second screen and saved the diagram.

If you send this diagram to PC B, RTMaps will display the viewer at the same coordinates which are now outside of the screen.
Hence why you see the windows open but no display on screen on PC B.

To edit a component’s X Y coordinates, simply to go its property window and in the specific category :

Hope this helps,